We all know what ‘good care’ is. Whether the caregiver is a professional, a family member or friend, good care is all about meeting the needs of the person in your care. Great care —the kind of care you can find at Benchmark Senior Living—is much more than that.
To Stephanie Handelsonbe a great care provider, you have to go above and beyond. It’s more than meeting expectations, it’s about exceeding them.
But how do you go from being good to great? What’s the secret blend of skills that turns the ordinary into something extraordinary?
Benchmark believes great care begins with exceptionally talented, committed, experienced and trained individuals. (We call them compassionate caregivers, and you can find them in every one of our 50 senior living communities in the Northeast!)
But to achieve greatness in senior care, you have to keep working at it. One way we do that at Benchmark is through our training and talent development programs. Every associate participates in coursework that’s designed around providing care that’s second to none for our residents. We call it operational excellence, and it’s a competitive advantage for us at Benchmark.
I’m not alone in believing our compassionate caregivers set Benchmark apart. Benchmark regularly receives accolades for its company culture, top-notch senior care services and employment practices. Past award-wins include Boston Globe’s Top 100 Places to Work, Boston Business Journal’s and Hartford Business Journal’s Best Places to Work. These lists honor the most beloved workplaces based on surveys completed by the people who know them the best — the employees themselves.
Now that’s what makes a compassionate caregiver great!
President and COO of Benchmark Senior Living