Frequently Asked

Since the novel coronavirus (COVID-19) first arrived in the United States, it has disproportionately impacted older people and those with underlying medical conditions. During the pandemic, Benchmark has enacted a proactive approach to protecting the health – physical, mental, and emotional – of our residents and associates.

Benchmark has also been committed to providing timely communications regarding the virus and our steps to mitigate its spread. Below you will find answers to frequently asked questions, ranging in topics from COVID-19 vaccinations to infection control protocols.

If your question isn’t answered here, please email us at We will respond within 24 hours. Questions regarding specific residents or situations should be directed to your community’s Executive Director.

FAQs by Topic