Benchmark Makes Additional Investments in Associate Development

June 18, 2018

Welcomes New Leaders of Associate Experience and Organizational Development 

Benchmark (, a leading provider of senior living services in the Northeast, is well on its way to becoming one of their industry’s most sought-after employers. To further its goal to attract and retain people who share Benchmark’s values and are committed to serving residents, families and fellow associates, the company has expanded its associate experience team with the creation of two key roles: Cheryl Ramsey has joined the company as Senior Director of Associate Experience and Organizational Development, and Jennifer Crotty has been appointed Director of Organizational Development. 

Originally from Ontario, Canada, Ramsey has over 20 years of experience in leadership and organizational development in the health care industry. Prior to joining Benchmark, she was a corporate consultant focusing on leadership return on investment and, before that, was director of leadership development for Maine Medical Center. Pursuing a passion for maximizing the impact of matrix organizations through change, coaching, mentoring and strategic improvement, she has earned four degrees: from the University of Western Ontario, a bachelor’s degree in social organizations and human relations and sociology; and from Fielding Graduate University, two master’s degrees - one in organizational management and development and one in human development, and a doctorate in human and organizational systems. Ramsey lives in Old Orchard Beach, Maine, with her husband, Mark.

A native of Wakefield, Mass., Crotty joins Benchmark on the heels of 17 years spent working at an investment firm and doing volunteer work for Alpha Chi Omega, a sorority dedicated to female empowerment. She earned a bachelor’s degree from the University of Massachusetts, Amherst in sports management and a master’s degree in leadership from Gonzaga University. She currently is completing a doctorate of education in leadership at Northeastern University. She lives in Saugus, Mass.

“Cheryl and Jennifer are committed to ensuring our associates have the best possible experience, remain connected to what matters and to helping our residents have passion-filled, purpose-driven lives surrounded by love and support,” says Veronica Barber, Senior Vice President of Human Capital for Benchmark. “From our home office to our community teams, our associates are the lifeblood of Benchmark, ensuring our residents enjoy the utmost life experience. We also are dedicated to closely collaborating with, empowering, growing and treating each of our associates as individuals and are excited for everyone to experience the strengthened connections these two highly experienced leaders will bring to our organization.” 

About Benchmark Senior Living

Based in Waltham, Mass., Benchmark Senior Living is a leading provider of senior living services in the Northeast.  Founded in 1997 by Tom Grape, Benchmark operates 56 senior living communities offering independent living, assisted living, Alzheimer’s care and continuing care in Connecticut, Maine, Massachusetts, New Hampshire, Pennsylvania, Rhode Island and Vermont.  Benchmark has been recognized as a top workplace by The Boston Globe for 10 consecutive years as well as by the Boston Business Journal, Connecticut Post, Hartford Courant and Hartford Business Journal.  It has been named one of the healthiest employers by the Boston Business Journal and Providence Business News.  For more information, visit

Press Contact: Carol Arnold, Arnold Communications,, (603) 502-0469. 

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