Francine Gagne, LICSW, Appointed Director of Resident Services for The Arbors of Bedford

April 09, 2019

Wilton, N.H., Resident Brings 20 Years of Social Work and Mental Health Experience 
to Memory Care Community 

Benchmark (, a human connection company and leading provider of senior living services in the Northeast, today announced that Francine Gagne, LICSW, has been appointed as the director of resident and family services for The Arbors of Bedford memory care community in Bedford, N.H. Gagne has 20 years of experience as a social worker and mental health professional working for Elliot Hospital’s Geriatric Psychiatric Unit and the Greater Nashua Mental Health Center. 

Gagne has referred residents to The Arbors for years and serves on Women in Support of Elders (WISE), a volunteer community group founded by The Arbors’ director of community relations, Paula Whittier. “Over the years, I’ve continually been impressed by the attention to detail that The Arbors and its staff devotes to resident care and their relationships with families,” says Gagne. “I am very excited to be in a position enabling  me to work more closely with residents and families and help keep them connected to what matters most in their lives.” 

Gagne graduated from Rivier College with a Bachelor of Science in sociology and from the Boston College Graduate School of Social Work with a master’s degree. In addition to being a licensed clinical social worker, she is a certified life coach. She previously served as a field liaison for the University of New Hampshire.

“Fran is a huge asset to our community, and we are fortunate to have her,” says Peter Touborg, CDP, CDAL, executive director of The Arbors of Bedford. “I look forward to being able to expand her role as we work to become an even greater asset to those inside and outside of our community.” 

In her free time Gagne enjoys hiking and has hiked all 48 of the 4,000-feet-high mountains in New Hampshire and Vermont. She is married to a social worker, Andrew Frederick, and has three rescue dogs. They live in Wilton, N.H. 

About Benchmark 
Based in Waltham, Mass., Benchmark is a leading provider of senior housing in the Northeast with 6,400 associates and 58 communities. Founded in 1997 by Tom Grape, Benchmark offers independent living, assisted living, Alzheimer’s care and skilled nursing in Connecticut, Maine, Massachusetts, New Hampshire, New York, Pennsylvania, Rhode Island and Vermont. The organization was selected by FORTUNE magazine for its inaugural 2018 Best Workplaces for Aging Services list, taking the number 16 spot on the list of top 40 aging services companies and ranking number three among companies with more than 40 communities. Benchmark is one of only six companies named to The Boston Globe Top Places to Work list every year of the 11 years it has been published. And it has been consistently recognized by Boston Business Journal, Hartford Courant and Hartford Business Journal as a top workplace, and by the Boston Business Journal, Providence Business News and Hartford Business Journal as one of the healthiest employers. Click here for more information.

Press Contact: Carol Arnold, Arnold Communications,, (603) 502-0469. 

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