Benchmark Senior Living Online Privacy Policy 

Benchmark (“we”) is committed to protecting and preserving your privacy. This policy, together with our Terms of Use, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our website (“Site”), you are accepting the practices described in this Privacy Policy. 

By using this Site, you consent to the use of information that you provide us in accordance with this Privacy Policy. We do update this Privacy Policy from time to time so please review this Privacy Policy regularly. If we materially alter our Privacy Policy, we will notify you of such changes by posting a notice on our Site. Your continued use of the Site will be deemed your agreement that your information may be used in accordance with the new policy. If you do not agree with the changes, then you should stop using the Site and you should notify us that you do not want your information used in accordance with the changes.

What Information Do You Gather About Me? 

We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to schedule a tour or request a brochure we ask you to provide us with information necessary to contact you or mail you a brochure which may include, but not be limited to, name, physical address, telephone number and email address. 

We collect your email address so that we can send you information you have requested. We may use your email address to inform you about current events or to send you updates regarding information that was previously sent to you. 

We also collect information that you provide to us if you communicate with us for any reason. 

Sharing Your Personal Information 

Benchmark Senior Living does not sell information to unrelated third parties. Benchmark Senior Living does send your contact information to the community that you selected for purposes of satisfying your request for a brochure or a tour. 

How We Use Cookies 

The Site uses session cookies to enable filling out forms on our website. A session cookie is a small file placed on your computer which acts as a unique identifier to keep track of the information you have entered. Without the session cookie, our site cannot track the information you are entering. 

A session cookie does not remain on your machine after you close your web browser window. Our session cookie contains none of your personal information, and cannot be used to track you around the web. It can only be used by our web site to identify the information you have entered. 

How to Enable and Disable Cookies on your Browser 

Your web browser is the primary way you can control cookies. The method for changing your cookie settings will vary depending on the browser you use, but options should be similar regardless of your browser choice.  Please note that should you choose to decline cookies, you may be unable to access particular parts of our Site. 

Internet Explorer 

If you are using IE 6, your cookies will be automatically controlled based on your privacy settings. If you would like to over-ride automatic cookie control, choose Tools -> Internet Options -> Privacy -> Advanced. From this panel you can choose to over-ride automatic cookie handling, and specify how you would like to deal with First Party and Third Party cookies. First party cookies come from the owner of the website you are visiting, third party cookies come from a different company (for instance, an advertising company). You can select "Accept", "Block", or "Prompt" - if you choose "Prompt", your browser will notify you each time a web site attempts to set a cookie on your machine, and you can choose to accept or reject the cookie. If you would like to accept session cookies, but not persistent cookies, check the box to "Always Allow Session Cookies." Please note that session cookies are required to enable shopping on many web sites. 

Other web browsers provide similar options; if you are using Netscape 7, cookie options can be found at Edit -> Preferences -> Privacy and Security -> Cookies. In Mozilla Firefox, cookie options are available at Options -> Privacy -> Cookies, and in Opera 7 cookie preferences are available in File -> Preferences -> Privacy. 

You can also control cookies with a number of internet security packages. If you use one of these packages, please refer to the software documentation for more information.  

Use of Your Information

The information we collect relating to you is primarily used to enable us to provide information and services to you in the best possible manner. In addition, we may use the information for the following purposes:

  • To provide you with information relating to our programs and services;
  • To provide third parties with de-identified, aggregate statistical information about the users of our Site; or
  • To monitor and conduct an analysis of our Site traffic and usage patterns. 

Security

To ensure that your information is secure, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect from our Site. Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically on our Site, and transmission of such data is therefore entirely at your own risk. 

Disclosing Your Information

We may disclose your personal information to third parties:

  • Where we sell any or all of our business and/or assets to a third party;
  • Where we are legally required to disclose your information; and
  • When we are contractually obligated to disclose your information. 

Unless specifically stated in this Privacy Policy, will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. 

Third Party Website and Interaction

By accessing other third party websites through our Site, you are consenting to the terms and privacy policies of those websites.  We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. 

Users Only of Legal Age of Majority

Our Site is designed and intended for those who have reached the age of majority (18 years of age). By using our Site, you affirm that you are at least 18 years of age or older.  We are not liable for any damages that may result from a user’s misrepresentation of age. 
No one under age 13 is authorized to submit any information, including personally identifying information, on our Site. Under no circumstances may anyone under age 13 use our Site.  Parents or legal guardians of children under 13 cannot agree to these terms on their behalf.

Contacting Us

We welcome any queries, comments, requests or complaints you may have regarding this Privacy Policy. Please do not hesitate to contact us at:

Benchmark Senior Living
40 William Street
Suite #350
Wellesley, MA 02481
Main line: (781) 489-7100
Main fax: (781) 489-7200
info@benchmarkquality.com