Benchmark Senior Living Announces Promotion of Kris Martel to Chief Human Resources Officer

Kris Martel

Benchmark Senior Living, the largest senior housing provider in New England, today announced that Kris Martel of North Reading, Mass., has been promoted to chief human resources officer, the company’s first in its 25-year history.

As chief human resources officer and a member of Benchmark’s senior leadership team, Martel will continue to focus on strategic investments in recruitment and retention and company culture programs, including Benchmark’s equity and inclusion initiative.

“Kris has done an excellent job growing our workforce with dedicated, skilled associates who are Called to Care for our residents while also continuing to boost our associate retention,” said Tom Grape, founder, chairman and CEO of Benchmark. “Our associates are central to everything we do at Benchmark because the best experiences are only given by those who feel fulfilled, so we are excited to have her wisdom be part of our executive team’s decision-making.”

Martel joined Benchmark as vice president of human resources in October 2021. During her time at Benchmark, she spearheaded the largest single investment in wages in company history, including establishing a Benchmark minimum wage for all frontline associates and an increased minimum wage for the company’s resident care associates who provide direct resident care. In addition, she expanded the breadth of mental health services offered to associates.

Before joining Benchmark, Martel served as vice president of human resources at Point 32 Health, formerly Tufts Health Plan, where she implemented effective talent management and continuous change initiatives that instilled employee trust. She holds a master’s in business administration from Bentley University.

“Throughout Benchmark’s history, they’ve continually been recognized as a top workplace locally and nationally,” said Martel. “In my new role, I look forward to raising the bar even higher for all of our associates so that we can continue to provide the best care and experiences for our residents.”

About Benchmark Senior Living
Benchmark is New England’s largest senior living provider with 64 independent living, assisted living, memory care and continuing care communities and over 5,000 dedicated associates providing compassionate care and outstanding experiences throughout the Northeast. The Waltham, Mass.-based company was founded over 25 years ago by Tom Grape with the purpose of Transforming Lives Through Human Connection. Since then, Benchmark has continued to set the industry standard, having won over a hundred local, regional and national awards for its care, programs and as a top workplace. Benchmark has been named one of the Top Places to Work for 14 straight years in The Boston Globe’s annual employee-based survey and received repeated recognition in FORTUNE’s Best Workplaces for Aging Services list. For more information, visit